Plumbing 911
Review Summary
- Positive experiences: Customers consistently praise the company for excellent service, fair pricing, efficiency, knowledge, professionalism, and courteousness.
- Key Employees: Specific plumbers (Mike, Shane, Jeff, Bob, Nick, Dennis) and the scheduler (Brandy) are frequently mentioned and commended.
- Problem Solving: The company is praised for diagnosing and fixing issues effectively, even complex ones, and offering clear explanations.
- Reliability and Timeliness: Reviews highlight the company's responsiveness, including emergency services and timely completion of work.
- Honesty and Transparency: Customers appreciate honest estimates, sticking to quoted prices, and not pressuring them into unnecessary services.
- Repeat Business: Several reviewers mention using the company multiple times, indicating high satisfaction and trust.

Reviews
View All on Google4.5
(200 reviews)
Jo Truex
Transition went smoothly. Mike was kind and respectful which I look for in all men. He listened and made eye contact. Life can be so complex especially when things come crashing down all at once. Then people like We Buy Junk Cars comes along saves the day with kindness. Iām recommending them because Iām well pleased and you will be too!
Sharon Mclean
Excellent service . Fair pricing. Our serviceman was efficient, knowledgable, and we are very happy. This was our FIRST time trying this company. We try to give our business to local small companies ! This is our NEW PLUMBER ! 5 STARS
Eric Nester
This is the 2nd time using them and they are great. Today I had Shane and he did a great job diagnosing and fixing the issue. Gave me 2 options to fix it and explained both plainly. He also just seemed like a very genuine person. Highly recommend this company they are the best in town
LISA CORDIA
First time using Plumbing 911 and I will definitely use the company again. Brandy, the office scheduler, is amazing. Professional, courteous, and a great person. The plumber Shane was very courteous, knowledgeable, and a real people person. This company is top-notch and I would highly recommend. ** Since this review I have used Plumbing 911 two more times. This place is still the best!!!
David Collins
911 Plumbing was excellent. I had a 160' main line that was clogged by the sewer connection. The city came out and cleared the main sewer but the clog didn't go away. Jeff & Bob went above and beyond trying to clear the clog. After jetting for a while they pulled the man hole cover to get a better look. It was a stubborn clog that required persuasion from both sides. After an hour or two, I was good to go (literally). Jeff was timely, courteous, clean, and explained everything along the way. While it was expensive, I'm glad I called 911 plumbing. They didn't give up where other plumbers would have thrown in the towel.
Eagles 0536
November 18, 2021
Very happy with the service and honesty. I had called another big name plumber who came out and charged me a service fee to tell me what I already told them. My hot water heater needs to be replaced. After company x quoted me and tried to pressure me into signing up that day I called plumbing 911 and one additional plumber. Both plumbing 911 and the 3rd company were within $250 of each other's quote. Also both were min $1500 less than plumber x. Plumbing 911 said they could be there the next day. I told them initially I knew company x had over quoted as I priced out the job. They provided me a very reasonable estimate and stuck to it. No surprises. My plumber Nick was professional, on time, and clearly knew what he was doing. He also did not mind me asking questions. Total time within 1 day From arriving to completion of a new tankless hot water heater to replace my old tank. 2 days later I had them back out as my pressure regulator had also broke . Showed up the same day I called and had it fixed in about 2 hours including time to go pick up the new valve . Will be calling for future needs.
Ebe de Oliveira
May 13, 2022
Very professional and skillful plumber came to my home and offered two solutions to my problem, one temporary and another more definite. I chose the more thorough job and he completed it quickly and very well. I highly recommend!
KC Jamenz
Called them for a emergency fix and they came out in a timely manner. Dennis was our technician and he did a phenomenal job and was hands down great. They were cost efficient and great to work with.